Return Policy

Return Policy

At Nook & Order, we want you to feel confident when shopping with us.

Returns

We accept eligible returns within 14 days of delivery. To qualify for a return, items must be unused, in original condition, and in original packaging.

Non-returnable items

Certain items may not be eligible for return, including:

• final sale items
• used or damaged items not caused by transit
• personalized or custom items

Damaged or incorrect items

If your item arrives damaged, defective, or incorrect, contact us at [support@nookorder.com] within 5 days of delivery. Please include your order number and photos of the issue.

Refunds

Once your return is received and inspected, we will notify you about the approval status of your refund. Approved refunds are issued to the original payment method.

Return shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Contact

For return requests, email [support@nookorder.com]